P.O. BOX 1321-00618
MOBILE NO: 0725101127
Email: sammy.wangungu@gmail.com
CAREER OBJECTIVE
To make a positive impact in each organization that I work in by maintaining high level of competence ,efficiency ,integrity ,teamwork as well as professional ethics and to proactively fulfill organizational goal .
To use available opportunities in the Information Technology field to acquire and develop the skills and talents necessary for a successful career.
Current Position :Help Desk Administrator, Mount Kenya University
Responsibilities
- Attending clients inside and outside campus at the Help desk using the E-Ticketing System
- Supporting staff/clients through a series of actions either face to face or over telephone.
- Troubleshooting systems and LAN Network problems in the computer lab.
- Marketing the institution online using E-Commerce strategies.
- Coordinating E-Learning systems.
SKILLS AND ABILITIES
- Good communication and interpersonal skills
- Excellent analytical and decision making skills
- Good organization and liaison skills
- Can adapt easily and quickly to changing work environment
- Can work under minimum supervision